Description based on the Specified Commercial Transactions Act

Distributor
Clearstone Co., Ltd.

representative person
Ono Shiken

location

1-195-1 Sakuragicho, Omiya-ku, Saitama City, Saitama Prefecture, 330-0854
Expert Office Omiya 110/111
Contact Information
Email: info_shop@clearstone.co.jp
Phone: 048-888-0600
Business hours: 9:30-17:30 (excluding weekends, holidays, and our company holidays)

Sales price of products, etc.
The price excluding tax is listed on each product page

Incidental costs other than the product price, such as shipping fees
none

Timing and method of payment
Payment time: When the product price is settled
Payment methods: Credit cards, Amazon Pay

Delivery time of products, etc.
Your order will be delivered within 3-5 business days after your order is completed (excluding New Year's holidays, Saturdays, Sundays, and public holidays).
Returns, cancellations, etc. (Ai/Glasses only)
Generally, we accept returns within 8 days of receiving the product.
In this case, please return the product to us cash on delivery.

[Returns and exchanges if the product is defective or insufficient in quantity]
If all of the following conditions are met and the product has a defect (malfunction) or is insufficient in quantity, we will accept returns or exchanges.
In this case, please return the product to us cash on delivery.
In that case, the following conditions must be met:
(1) All accessories included with the product
(2) The product is not soiled or damaged (excluding defects (malfunctions) of the product).
(3) Contact us within 8 days of receiving the product.

[Cancellation and return due to customer's convenience]
If the product has not been shipped yet, we will accept cancellations and returns for customer reasons. If the product has been shipped after the product has been shipped, we will accept cancellations and returns for customer reasons if all of the following conditions are met.
If the product has already been shipped, please return it to us with shipping charges prepaid.
( 1 ) All accessories included with the product
( 2 ) The product is not soiled or damaged.
( 3 ) Please contact us within 8 days of receiving the product.

Other terms and conditions of sale
Products can only be shipped to addresses within Japan.