About Shipping

1. After confirming your order, we will ship it within 1-3 business days. After that, we will provide it via the service you used for your purchase.

2. Please check your shipping address. If the product does not arrive due to a wrong shipping address provided by the customer, we will not be held responsible. Thank you for your understanding.

3. It will take 1-3 business days from shipping to delivery. However, due to circumstances, delivery may not be possible within 1-3 business days. If you have not received your order, please contact us by email. (Email: info_shop@clearstone.co.jp)

4. Please note that you cannot specify a desired delivery date and time.