Shipping policy

1. After your order is confirmed, it will be shipped within approximately 1–3 business days. Delivery will then be provided through the service you used for your purchase.

2. Please check the delivery address carefully. If the product cannot be delivered due to an incorrect address provided by the customer, our company cannot be held responsible.

3. Delivery is expected to take about 1–3 business days from shipment. However, due to circumstances, delivery may not be possible within this time frame. If your order does not arrive, please contact us by email. (Email: info_shop@clearstone.co.jp)

4. Please note that we are unable to accept requests for specific delivery dates and times.